Concierge Security Guard Officers

Job Category: Supervisory
Job Type: Full Time
Job Location: Nairobi

Job Summary

Reliable and hardworking Concierge Security Guard with a strong customer service record. Able to function effectively with little to no supervision. Excellent background in office management and security procedures.


  • Greet visitors and provide them with direction and assistance as needed
  • Manage front desk and provided assistance to guests as needed.
  • Verify visitor identity, purpose of visit, and issue visitor badges
  • Work responsively and cooperatively with exterior security officers and safety management
  • Maintain and monitor all reservation books and work orders.
  • Conduct hotel procedure checks on a daily basisRespond to emergency situations and security alarms
  • Manage security systems, including CCTV and access control
  • Complete administrative tasks, such as answering phones and processing paperwork
  • Process outgoing and incoming visit requests for the Security Department
  • Writing accident and incident reports for any suspicious activities or safety hazards
  • Checking bags and packages, as needed


  • Diploma in Front Office/Certificate/Diploma in Criminology
  • 2 years’ Experience in the similar role
  • Security Training certificate from accredited Security Training Centers
  • Ability to pass criminal background check and drug test
  • License by the PSRA is an added advantage
  • Exceptional familiarity with basic computer software programs and office machine
  • Excellent skills in screening visitors and vendors
  • Sound skills in handling visitor telephone and in-person queries
  • Superior skills in handling most crisis and emergency situations

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